ROGER WEISS > Treasurer @ ACA International (US)
As the Treasurer of ACA International and a leading ACA Certified Instructor since 2003, Roger has unique insights into the US credit & collection industry.
As President of The Collections Coach LLC, Roger also provide a unique combination of education and entertainment in workshops, teleseminars, and webinars training in areas like debt collection, customer service, debt collection management, point of service and face to face collection, and collection strategies.
In a former life he used to do stand-up comedy, but realized he wanted to pay his bills.
He was good at his day job of professional debt collection, and training others how to do debt collection, so he combined the two, and quickly learned that people retain more information for longer if they are having fun.